Terms And Conditions
(updated 20.04.2025)
Welcome to Mikabuy! Please read the following terms and conditions carefully before using our website and services.
This website is owned and operated by Mikabuy.
By using the service, such as placing an order on the website and placing an order on your mobile phone, you agree to all terms of service.We reserves the right to change the website, related policies and agreements, privacy policy and these terms of service at any time. It is recommended that you check our website periodically to see updates or changes to the stated policies and agreements, privacy policies and disclaimers. Please read the relevant terms and conditions carefully. We reserve all rights to change these terms and conditions at any time without notice. The revised terms will be effective immediately from the date of publication.
1. Service
MIKABUY (“We”, “Us”, “Our”) primarily provides purchasing assistance for merchandise from Japan, Hong Kong, Taiwan, and Disney Resorts in selected countries. In addition, we design and sell handmade Press-On Nails and Handmade Crafts. We may also accept custom or special requests, customers are welcome to contact us for further assistance.
2. Purchase
MIKABUY only has the right to accept orders from customers who are at least 18 years old and demonstrate the ability to legally bind contracts.
When using this website, you agree to be responsible for all activities performed through your account. You are responsible for protecting your account and password. If you feel or suspect that the security of your account has been compromised, or if you have unauthorised use of your account, please contact us immediately.
Please ensure you have correct item before checking out.
Placing an order on our website, and receiving an order confirmation of any kind, does not guarantee order fulfillment. Orders may be cancelled by us at any time for any reason with notice.
Order confirmation and pickup notification are sent by EMAIL. Please make sure the order email is correct.
3. Pricing
Prices are displayed on the website in Australian Dollars (AUD) or Hong Kong Dollars (HKD), and do not include shipping fees or other additional charges. If your credit card is not denominated in AUD, your final payment amount will be calculated by your card issuer based on the exchange rate on the date of transaction.
Our store does not charge any additional fees for credit card payments. However, as our company is registered in Australia, credit card payments may be processed as foreign currency transactions by your card issuer. For customers paying in HKD, your card provider may treat the transaction as a cross-border foreign currency (HKD) payment and charge a handling fee. Please contact your credit card provider for details regarding any such fees.
4.Payment Methods
5.Pre-order Policy
Pre-ordered items must be paid in full at the time of purchase.
Arrival times vary depending on suppliers and logistics and may be delayed without notice.
In case of cancellation due to unforeseen circumstances, a full refund will be issued.
6.Shipping and Delivery
Orders are generally dispatched in the order they are received and will arrive approximately 2 to 4 weeks after payment.
For Tokyo Disney products, due to purchase limits, the arrival time is typically 3 to 6 weeks, but may be extended depending on stock availability.
Please note that weather conditions, public holidays, or pandemic-related disruptions may result in delays.
For pre-order items, the estimated arrival time is calculated from the official release date, not from the order date.
All arrival times are estimates only and depend on the supplier’s production and shipping schedules.
Our store cannot guarantee exact delivery dates, and the estimated times shown for pre-order items are for reference only.
If you are not comfortable with potential delays due to holidays or supplier issues, please do not place a pre-order.
In case of delays, please follow the store’s official arrangements.
For more information, please refer to our Shipping and Delivery Policy.
7.Return & Refund Policy
If you are not satisfied with the order items, we regret to inform you that we are unable to provide a refund or exchange.
If any individual item(s) purchased by you are sold out or unavailable, you will have the option to either wait for a restock, exchange the item for another one that is available, or request a refund for the unavailable item. If you purchase multiple items in a single order, and one or more of the items are not available, you can only request a refund for the unavailable items. Please note that once the items in your order have been purchased by us, they cannot be refunded.
Any product may have small flaws g. Indentations, small stains, small color flicks/marks, and color differences. It may not be 100% perfect.
There is no exchange/refund/return for non-quality problems; if you have any questions, please contact our customer service.
We only replace items if they are defective or damaged, and if stock is available.
If stock is not available, a refund will be issued.
If an item is damaged, please context us within 48 hours.
Refund will be arranged in 7 working days via your payment methods.
8.Disclaimer
Product images are for reference only; actual products may vary.
Due to differences in display settings, color variations may occur and will not be accepted as a reason for returns or exchanges.
We reserve the right to change product prices, descriptions, availability, and terms without prior notice.
MIKABUY and this website are independently owned and operated.
Our store is not affiliated with any brands or merchants, including The Walt Disney Company, Starbucks, Sanrio, or any of their affiliates.
We are not maintained, authorized, endorsed, or sponsored by any of them.
All trademarks and copyrights belong to their respective brands or merchants.
Some product images are sourced from official websites and are for reference and sharing purposes only.
9.In case of dispute, MIKABUY reserves the right to make the final decision.
條款與細則
（2025年4月20日更新）
歡迎來到 Mikabuy！在使用我們的網站和服務之前，請仔細閱讀以下條款和條件。
本網站由 Mikabuy 擁有並經營。
透過使用本服務，例如在網站上下訂單和在手機上下訂單，您同意所有服務條款。我們保留隨時更改網站、相關政策和協議、隱私權政策和這些服務條款的權利。建議您定期查看我們的網站，以了解所述政策和協議、隱私權政策和免責聲明的更新或變更。請仔細閱讀相關條款與條件。我們保留隨時更改這些條款和條件的所有權利，恕不另行通知。修改後的條款自公佈日起立即生效。
1. 服務
MIKABUY（“我們”，“我們的”）主要為來自日本、香港、台灣和特定國家的迪士尼度假村的商品提供採購協助。此外，我們也設計和銷售手工製作的按壓式指甲和手工藝品。我們也可以接受定製或特殊要求，歡迎客戶聯繫我們以獲得進一步的協助。
2. 購買
MIKABUY 僅有權接受年滿 18 歲並證明具有簽訂具有法律約束力的合約的能力的客戶的訂單。
當您使用本網站時，您同意對透過您的帳戶進行的所有活動負責。您有責任保護您的帳戶和密碼。如果您感覺或懷疑您的帳戶安全受到威脅，或您的帳戶被未經授權使用，請立即與我們聯絡。
請確保在結帳前您擁有正確的商品。
在我們的網站上下訂單並收到任何形式的訂單確認並不保證訂單的履行。我們可能隨時以任何理由取消訂單，但需事先通知。
訂單確認和取貨通知透過電子郵件發送。請確保訂單郵箱正確。
3. 定價
網站上顯示的價格以澳幣（AUD）或港幣（HKD）為單位，不包括運費或其他額外費用。如果您的信用卡不是以澳元計價，您的最終付款金額將由您的發卡機構根據交易當天的匯率計算。
我們的商店不收取信用卡付款的任何額外費用。但是，由於我們公司在澳洲註冊，您的發卡機構可能會將信用卡付款作為外幣交易處理。對於以港幣付款的客戶，您的發卡機構可能會將交易視為跨境外幣（港幣）付款並收取手續費。請聯絡您的信用卡提供者以取得有關此類費用的詳細資訊。
4.付款方式
我們接受以下付款方式：
•信用卡（Visa / MasterCard / American Express）
•銀行轉帳（香港/澳洲帳戶）
•第三方付款（例如 PayPal、Apple Pay）
5.預訂政策
預訂的商品必須在購買時全額付款。
到達時間根據供應商和物流而有所不同，可能會延遲，恕不另行通知。
若因不可預見的情況取消，將全額退款。
6.運輸和交付
訂單通常按收到的順序發出，並將在付款後約 2 至 4 週到達。
對於東京迪士尼產品，由於購買限制，到貨時間通常為 3 至 6 週，但可能會根據庫存延長。
請注意，天氣狀況、公共假期或疫情相關的干擾可能會導致延誤。
對於預購商品，預計到貨時間是從官方發布日期開始計算，而不是從訂單日期開始計算。
所有到達時間僅為估計值，取決於供應商的生產和運輸計劃。
我們的商店無法保證準確的交貨日期，預購商品顯示的預計時間僅供參考。
如果您不滿意因假期或供應商問題而導致的潛在延誤，請不要預訂。
若有延誤，請以店家正式安排為準。
欲了解更多信息，請參閱我們的運輸和交付政策。
7.退貨和退款政策
如果您對訂購的商品不滿意，我們很遺憾地通知您，我們無法提供退款或換貨。
如果您購買的任何單件商品已售罄或不可用，您可以選擇等待補貨、更換其他可用的商品或為不可用的商品申請退款。如果您在單一訂單中購買多件商品，且其中一件或多件商品缺貨，您只能針對缺貨商品申請退款。請注意，一旦我們購買了您訂單中的商品，則無法退款。
任何產品都可能有小瑕疵。凹痕、小污點、小色差/痕跡和色差。它可能不是100％完美。
非品質問題不予退換貨；如果您有任何疑問，請聯絡我們的客服。
我們僅更換有缺陷或損壞且有庫存的物品。
如果沒有庫存，將會退款。
如果物品損壞，請在 48 小時內與我們聯繫。
我們將在 7 個工作天內透過您的付款方式安排退款。
8.免責聲明
產品圖片僅供參考；實際產品可能有所不同。
由於顯示設定不同，可能會出現顏色變化，且不被接受作為退貨或換貨的理由。
我們保留更改產品價格、描述、可用性和條款的權利，恕不另行通知。
MIKABUY 和本網站均為獨立擁有和營運。
我們的商店不隸屬於任何品牌或商家，包括華特迪士尼公司、星巴克、三麗鷗或其任何附屬公司。
我們並未受到其中任何一方的維護、授權、認可或贊助。
所有商標和版權均屬於其各自的品牌或商家。
部分產品圖片來自官方網站，僅供參考與分享。
9.如有任何爭議，MIKABUY保留最終決定權。