If you are not satisfied with the order items, we regret to inform you that we are unable to provide a refund or exchange.
Damages and issues
l Please inspect your order upon reception and contact us within 48hrs if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
l To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Exceptions / non-returnable items
l Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Sold out or unavailable items
l If any individual item(s) purchased by you are sold out or unavailable, you will have the option to either wait for a restock, exchange the item for another one that is available, or request a refund for the unavailable item. If you purchase multiple items in a single order, and one or more of the items are not available, you can only request a refund for the unavailable items. Please note that once the items in your order have been purchased by us, they cannot be refunded.
Refunds
l We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Any product may have small flaws eg. Indentations, small stains, small color flicks/marks, and color differences. It may not be 100% perfect.
There is no exchange/refund/return for non-quality problems; if you have any questions, please contact us mikabuyau@gmail.com .
如果您對訂單商品不滿意，我們很遺憾地通知您，我們無法提供退款或換貨。
損壞和問題
l 請在收到訂單後檢查您的訂單，如果商品有缺陷、損壞或收到錯誤商品，請在 48 小時內聯繫我們，以便我們評估問題並予以糾正。
l 若要取得退貨資格，您的商品必須與您收到時的狀態相同、未磨損或未使用、標籤且採用原始包裝。 您還需要收據或購買證明。
例外情況/不可退貨的物品
l 某些類型的商品無法退貨，例如易腐爛商品（例如食品、鮮花或植物）、訂製商品（例如特殊訂單或個人化商品）和個人護理商品（例如美容產品）。 我們也不接受危險物質、易燃液體或氣體的退貨。 如果您對特定商品有疑問或疑慮，請與我們聯絡。
已售完或缺貨的商品
l 若您購買的任何單件商品已售完或缺貨，您可以選擇等待補貨、將商品換成另一件有貨商品，或針對缺貨商品申請退款。 如果您在一個訂單中購買了多件商品，而其中一件或多件商品缺貨，您只能針對缺貨商品申請退款。 請注意，您訂單中的商品一旦被我們購買，將無法退款。
退款
l 一旦我們收到並檢查了您的退貨，我們將通知您，並告知您退款是否獲得批准。 如果獲得批准，您將透過原始的付款方式自動退款。 請記住，您的銀行或信用卡公司也可能需要一些時間來處理和過帳退款。
任何產品都可能有小缺陷，例如。 壓痕、小污點、小色斑/痕跡以及色差。 它可能不是 100% 完美。
非品質問題不予換貨/退款/退貨； 如果您有任何疑問，請聯絡我們 mikabuyau@gmail.com 。